7-Day Return Policy
SpaceMall accepts return requests within 7 calendar days of delivery, subject to the conditions below and applicable consumer law.
How to request a return
Contact our support team within 7 days of delivery with your order number, product name and reason for return. For damaged, defective or incorrect items, please include clear photographs where possible.
Condition of returned products
Unless the product is damaged, defective or incorrect, it should be unused and returned with its original packaging, tags, accessories and included parts. Proof of purchase is required.
Approval and return shipping
Please contact us and wait for return instructions before dispatching any item. Our team will review the request and confirm the next steps. Any applicable return shipping arrangements will be communicated during approval.
Refunds and replacements
After an approved return is received and inspected, we will communicate the applicable refund or replacement outcome. Approved refunds will be processed to the original payment method where practicable, subject to payment-provider timelines and applicable law. For Cash on Delivery orders, our team will contact you to arrange the refund method.
Contact
Phone / WhatsApp: +91 74991 81869
Email: shubhampund20@gmail.com
This policy does not limit consumer rights that cannot lawfully be excluded.